James Gardiner

Product Manager

Hazelcast is a streaming and memory-first application platform for fast, stateful, data-intentive working loads.

• Joined a month after the MVP to retool into a stable platform eCommerce platform running on on AWS
• Hired a completely new remote development team covering frontend, backend, UI and QA
• Set up the working practices for the developerment team
• Responsible for product vision and delivery building a customer-centric platform

Product Manager

LexSnap is a family law and immigration legal services platform that uses AI and natural language search capability to engage with potential clients who are evaluating their legal options. This technology helps us to provide our clients with the information they need as efficiently and transparently as possible. They can access an array of pre-prepared legal answers that often clarify the extent of their legal need and are then connected with a lawyer from our platform who is interested in their case.

• Joined a month after the MVP to retool into a stable platform eCommerce platform running on on AWS
• Hired a completely new remote development team covering frontend, backend, UI and QA
• Set up the working practices for the developerment team
• Responsible for product vision and delivery building a customer-centric platform

Co-Founder, Director of Product Strategy and Software

Power Ethernet is a British innovation company that designs and develops hybrid networking convergence solutions delivered through the existing electrical mains using Powerline technology. Use cases include Home, Business, Hotels, Social Housing and Listed Properties. Power Ethernet solutions are a proven alternative to structured cabling within business deployments and creates the intelligent network backbone to the digital home. By using the existing mains wiring in the building, networking deployments become simple and costeffective, minimising disruption and downtime. Solutions are now installed in the likes of Buckingham Palace, used in rapid deployment of temporary buildings for Konstructa Portakabin through to high-end hotels including De Vere and The Royal Crescent Bath Hotel.

• Responsible for product, software strategy and propositions for a new class of data networking devices within B2B and B2C
• Created the business plans, investment memorandums, presentations and propositions that raised the business funding from high net investors
• Took multiple products from prototype to launch including software, user guides, documentation, packaging, marketing communications, messaging and collateral
• Create the go to market strategy
• Responsible for end to end design and management of product software development from production test suites, device firmware, UI and web interfaces, mobile and desktop applications through to cloud platform and services
• Created training material and booking platform with over 400 attendees have paid to date to become approved installers
• Responsible for setting up all internal systems required from IT, CRM, stock management and invoicing, support ticketing, email and web

Director of Marketing Communcations

Resilient Networks moved from selling its highly flexible telephony solutions as “boxes of tin” to a high margin recurring revenue business model by selling hosted services. Selling predominately through BT, the propositions were carefully aligned to BT’s vertical market strategy and a new continuity service was created which quickly became the fastest selling solution within BT’s Business Continuity portfolio. Revenue grew from £2.5m to £6m during that period.

• Responsible for defining the new propositions and collateral for the new hosted environment.
• Successfully promoted the company within BT increasing the visibility and awareness of the solutions
• by defining and aligning the propositions to BT key markets like banking, health, police, local/central government and defence.
• Defined the business continuity propositions and the look and feel of the customer portal.
• Responsible for the launch of new voice continuity solutions which became the fastest selling solution within BT’s business continuity portfolio.
• Work with sales to ensure that the MRD is in line with the marketing plan ensuring accurate and compelling product positioning and messaging.
• Oversee and monitor marketing communication which includes public relations, events, partner comarketing, websites and analyst relations.

Head of Marketing Communications

• Ownership and development of the corporate brand across company and channels.
• Develop, maintain and evolve marketing communications tools that increase awareness of solutions within the channel and drive increased revenue capacity at the partner level.
• Responsible for building PR, Journalist and Analyst Relationships.
• Managing company websites from copy, coordinating implementation and managing updates
• Responsible for sales events, seminars and exhibitions
• Managing relationships with external agencies including marketing, web and PR.
• Responsible for launch plans, promotion, brochures, positioning and sales training.

Head of Marketing Communications

• Employed as a consultant in product management for Research Machines. Responsible for developing Connectivity Solutions, including, content generation parts and prices, billing, bids and proposals, training and sales briefings.
• Owner of key projects including Firewalls, Spam Filtering and Web content filtering building customer requirement specification, product information through to delivery
• Responsible for launch plans, promotion, brochures, positioning, and sales training
• Supporting and driving the sales channels and marketing, working with sales on specials/bids, leading cross-functional teams to deliver on time and on budget.

Group Communications Director

• Responsible for development and implementation of Groups marketing and PR strategy
• Key role at executive level in developing brand, communication and marketing strategy
• Created formal systems and controls for all marketing and PR activity across the Group
• Handled the negotiations involved in a £2.5Million sponsorship deal with Charlton FC
• Developed and managed PR campaigns with agencies in 7 countries across Europe
• Successfully launched new products and services across major European cities
• Defined the product requirements for Redbus Interhouse’s hosting products and services
• Leadership and management of a motivated team of business support professionals
• Developed budgets, forecasts, targets, strategy and business systems and processes
• Project scoping, planning, implementation, development and recourse allocation

Head of Corporate Communications

• Responsible for developing brand awareness, PR and communications strategy
• Appointed to largest ISP in Europe during period when T/O grew from £2M to £30M
• Company grew from 30 staff and 45,000 customers to 560 staff and 200,000 customers
• Personal accountability for strategic positioning and messaging during company’s sale
• Co-ordinated tactical implementation of weekly Trade, Press and Broadcast interviews
• Successfully developed companies authoritative position in market and industry
• Raised brand awareness delivering exponential growth via customer recommendation
• Managed change involved in delivering strategy during period of dynamic growth

Technical Manager

• Responsible for managing a team of technical computer examiners and assessors
• Appointed to co-ordinate the production of expert witness reports for litigation

Technical Manager

• Leadership of a multi-functional team of staff reporting to the VP of Marketing
• Developed strategic alliances and channel partners to maximise sales opportunities
• Evaluated new software products and solutions and introduced to the marketplace
• Formulated strategy and business plans and product portfolio development